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Organization Development & Training

​Dr. Susan Strauss is a speaker, trainer, and consultant
with both national and international recognition.

She has held positions in training, organization development, and middle and upper management, which enable her to draw upon her multitude of real-life experiences in both her training sessions and organization development consulting. Susan consults and trains for a variety of industries including healthcare, government, law, education, business, small and large organizations, and the private and non-profit sectors.

Susan’s consulting and training strengthen, enhance, and optimize organizational culture, resulting in decreased attrition, a sense of collectivism and community.  Organizations utilizing Susan’s highly developed skills enjoy a myriad of positive outcomes including increased productivity, enhanced teamwork, and a strengthened workplace climate. Her expertise and experience deliver a variety of salient solutions and strategies that result in  healthier in healthier and more effective workplaces, including but not limited to the following:
  • The facilitation of organizational change initiatives, including strategic planning sessions.
  • Resolution of employee and interdepartmental conflicts.
  • Collaboration with managers to assist in mergers of units/departments. 
  • Optimization of manager-staff communication and collaboration. 
  • Direction of a Learning, Development, and Quality Improvement department resulting in improved systems and elevated outcomes, employee coaching and development, performance evaluation processes, planning strategies, cost center responsibility, the hiring process, evaluation of program effectiveness, and the fulfillment of customer expectations. 
  • Facilitation of organizational development efforts, including diagnosing the problem, 
  • Implementation of interventions, such as team building, conflict resolution, quality improvement, individual and group coaching, action planning, employee development, and the evaluation of the effectiveness of all interventions. 
  • Design, development, implementation, and evaluation of quality improvements tools and methods training programs. 

Susan has presented to thousands of people and a wide array of audiences, including national and international venues. Susan enjoys consistently outstanding evaluations and feedback. 
With extensive experience as a curriculum developer, Susan can develop custom,
​targeted training and webinar programs for your organization.


The following list is a sample of Susan’s
​training and webinar programs: 

  • Team Leadership
  • Conflict
  • Workplace Incivility
  • Violence in the Workplace
  • Bullying at Work
  • Female-to-Female Hostility in the Workplace
  • Harassment, Discrimination, and Bullying at Work
  • Diversity and Inclusion
  • Strategic Planning
  • Learning Styles
  • Communication
  • Violence in the Workplace
  • Leading Virtual Teams
  • ​Decision-Making
  • Customer Service
  • Onboarding
  • Political Speech at Work
  • How to Conduct an Investigation
  • Writing the Investigative Report
  • GLBT Inclusion in the Workplace
  • Unconscious Bias, Stereotypes, and Discrimination
  • Planning Culture Change
  • Legal and Contractual Challenges with Virtual Teams
  • Creating a Wellness Strategy
  • Implementing the Affordable Care Act, GINA, and other Discrimination Laws into Your Wellness Program
  • Emotional Intelligence

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Organization Development
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The Los Angeles law firm of Hennig Ruiz has cited
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Strauss Consulting  •  Burnsville, MN  •  Phone: 952.937.1991  •  Fax: 952.937.8558
[email protected]  •  www.StraussConsulting.net

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  • Home
  • About
    • Curriculum Vitae / Resume
    • Susan's Book & Book Reviews
    • Publications & Awards
    • Client Companies Served
  • Harassment & Bullying
    • Schools
    • Workplace
    • Investigations
    • Coaching
  • Nursing & Healthcare
  • Consulting
    • Organization Development & Training
    • Coaching
    • Training & Webinars
  • Expert Witness
  • Contact